Resource & Capacity Planning Manager (SaaS)

MCS Group is looking for a Resource Planning and Capacity Manager for a growing SaaS business in NI, who is establishing a new Resource Planning function to support the Professional Services side of the business. This Resource Planning and Capacity Manager will take on a high-impact role, bringing visibility, structure, and insight to resource capacity across Implementation, Engineering, and Client Delivery teams.

You will play a key role in ensuring the right people are allocated to the right projects at the right time, supporting effective delivery and future workforce planning.

The Role:

• Own resource planning and capacity management across Professional Services
• Maintain visibility of team capacity, availability, and utilisation
• Forecast resource demand in collaboration with Delivery, Engineering, and Sales
• Translate sales pipeline data into forward-looking resource plans
• Build and maintain resource planning dashboards and reporting
• Develop scalable planning processes and a skills matrix to support growth
• Take on a newly created role with real ownership and influence
• Have a real opportunity to shape scalable delivery operations in a growing SaaS business

The Person

• Circa 5+ years' experience in resource planning, workforce planning, or delivery operations
• Background in a SaaS, technology, consultancy, or professional services environment
• Strong analytical and forecasting skills with a data-driven approach
• Experience with tools such as Jira, Smartsheet, Float, Mavenlink, or similar
• Confident working cross-functionally with Delivery, Engineering, and Sales teams

Bottom of Form

Salary: £50k - £60k (DOE)
Location: Several Locations in NI - Hybrid (approx. 2 days per week in the office)

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group 02896 935 509

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

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